Field Service Rep I Installed Support

Addresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
Investigates/examines the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
Requirements: High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
EEO THE LAW - English/Spanish
Pay Transparency Provision - English/Spanish
Other details
Job Family SLSMKT
Pay Type Hourly
Cherry Point SC Yard - 2651 North Okatie Hwy (29936), Ridgeland, South Carolina, United States of America

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